FAQs
Q: How do your prices compare to new?
A: Our prices are typically about half the cost of new.
Q: Do you sell energy efficient appliances?
A: Some, yes. But most of our appliances are older and do not have the energy star ratings. However, the best thing you can do for the environment is to buy re-conditioned and save the energy needed to manufacture a new machine.
Q: Is Appliance Depot a non-profit?
A: Yes, Appliance Depot is operated by ReUse Works, a Washington 501(c)(3) tax exempt, nonprofit organization. All donations are tax deductable and your purchases help support ReUse Work’s mission of waste reduction, job-training and low income empowerment. Learn more about nonprofits HERE.
Q: Does Appliance Depot offer discounts for non-profits?
A: Yes! We offer a 25% Discount on sales to non-profit organizations (No discount for Freon disposal or pickups)
Q: What if I have an old appliance that I know doesn’t work? Can I still donate it?
A: Yes, we want all discarded appliances, in any condition, whether they work or not. If we can’t save it for reuse, we will strip it for parts and high grade metals, and then recycle it.
Q. Does it cost me anything to bring my old appliance to you?
A: No, your appliance will be accepted as a tax deductible donation to our nonprofit. HOWEVER, we do charge to recycle Freon from a refrigeration unit.
Q. Why do I have to pay to give you a working fridge?
A: We ask for a $25 deposit to remove and recycle Freon and compressor oil, if we cannot save your fridge or freezer. But if your unit passes all our tests and lasts through our 90 day warranty, you can get that deposit refunded to you.
Q: Will you come and get my old appliance?
A: Most likely, yes. We have curbside collection service throughout Whatcom County, except for Lummi Island and Pt. Roberts. Fees for this service can be found on our "Donate" page by clicking HERE.
Q: Do you do repairs?
A: Unfotunately, no. The sales side of the organization has grown dramatically and we are no longer able to offer this service.
Q: Do you sell used parts?
A: Yes. We have the most common used parts in stock, but not a complete inventory. Bring your old part to us and we’ll see if we can match it.
Q: What happens if I have a problem with an appliance purchased from Appliance Depot?
A: Everything we sell is covered by our 90-day 100% Customer Satisfaction Guarantee. As a local community-oriented business, we stand behind the products we sell. And unlike the planned obsolescence built in to many new appliances, many older units were built to a higher standard of quality and engineered to last.